1. Our Commitment to Your Privacy
At Kin Records, we are deeply committed to protecting the privacy of your personal and family information. This Privacy Policy outlines the data we collect, how it is used, and the rights you have in relation to it. We recognize the sensitive nature of family records and take our responsibility to safeguard your information with the utmost seriousness.
2. The Information We Collect
To provide our service, we collect several types of information. When you create an account, we gather basic account details such as your name, email address, and authentication credentials. The core of our service involves the family records you provide, which can include names, dates, locations, relationships, and other life events. You may also provide uploaded content, like photos and documents, for your family archive. Finally, to help us improve our platform, we collect usage data, which tells us how you interact with the service, such as which pages you visit and the features you use.
3. How We Use Your Information
Your information is used for the sole purpose of providing and enhancing the Kin Records service. This involves displaying family records to authorized users, processing payments, sending important account notifications, and ensuring the security of your data. We will never sell your data or use it for advertising. We do not share your information with third parties, except when essential for operating our service, such as for payment processing or cloud storage.
4. Data Storage and Security
We store your data on secure servers, using encryption for information both at rest and in transit. To protect against unauthorized access, alteration, or destruction of your data, we implement industry-standard security measures. Access to your family records is managed through a role-based permission system that you configure, giving you control over who sees your information.
5. Your Privacy Controls
Our service is designed to give you granular control over your privacy. Family administrators have the ability to set specific visibility levels for individual fields, protect the data of children, and restrict access to sensitive information. You can also manage who is able to view the records of living versus deceased family members. These settings are managed entirely within the service and are respected across all of its features.
6. Sharing Your Information
Your family records are shared only with users who have been granted access by the family administrator. We do not share your data with any third parties for marketing or for any purpose that is not directly related to operating the service. In rare circumstances, we may be required to disclose data by law or to protect the safety of our users.
7. Your Rights and Control Over Your Data
You have the right to access, correct, or delete your personal data at any time. From the Settings page, you can export your family records or request the deletion of your account. If you reside in the European Economic Area, you have additional rights under the GDPR, which include the right to data portability and the right to file a complaint with a supervisory authority.
8. Protecting Children's Privacy
Our service is not intended for use by children under the age of 16 without parental consent. While family records may contain information about children, this data is subject to enhanced privacy protections and is only accessible to authorized family members.
9. Data Retention Policy
We retain your data for as long as your account remains active or as long as it is needed to provide our service. If you choose to delete your account, we will permanently delete your personal data within 30 days, unless its retention is required by law. Please note that family records you have shared with other users may continue to exist in those users' accounts.
10. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices. If we make significant changes, we will notify you via email or through a notice within the service. The date at the top of this page will always indicate when the policy was last revised.
11. Contact Us
If you have any privacy-related questions or requests, please feel free to contact us at [email protected].